Divinobet promotes responsible gaming and the nature of this as pure entertainment, in www.divinobet.com you will be able to play in a healthy, controlled and safe way.

Sometimes you lose, but that is part of the game. Divinobet advises you to play responsibly, for fun and entertainment, leaving aside the possibility of winning. Do not let gambling interfere or have an impact on your family or work.

Divinobet has developed tools to help players enjoy the gaming experience in a responsible manner. Unfortunately, this is not always enough and it happens that some players are more fascinated by the possibility of winning than others, without perceiving the risk involved in uncontrolled gambling. For some people, gambling can become compulsive, ignoring these risks and sometimes incurring significant financial losses.

What are the worrying signs?

The first step in combating compulsive gambling is to recognize that you have a gambling addiction problem. We recommend that you evaluate yourself regularly by answering the following questions:

Do you become overly absorbed in gambling (e.g., constantly remembering previous gambling experiences, planning your next session, looking for ways to get money to gamble)?

Do you need to play more and more money to achieve the same level of excitement?

Have you tried to reduce, control or stop playing, but to no avail?

Do you find yourself nervous or irritable when you try to cut down or stop gambling?

Do you use gambling to escape from your problems or to relieve feelings of depression or sadness (e.g., guilt, anxiety, depression)?

After losing, do you often return to gambling (to recover losses)?

Do you hide your involvement in gambling from family or friends?

Have you committed illegal actions such as counterfeiting, theft, fraud or embezzlement to finance your gambling?

Have you harmed or lost an important relationship, job or educational/work opportunities because of gambling?

Do you rely on others for money to alleviate a desperate financial situation caused by gambling?

If you have answered yes to any of the above questions, please feel free to contact us by e-mail at [email protected] or through our 24/7 live chat (access the icon at the bottom right of the page).

Only 18+

To be able to register and play at Divinobet, you must be of legal age to bet. Persons under the age of 18 are not allowed to open a gaming account. We also recommend that, every time you finish playing, you close your session and keep in a safe place your login information to prevent minors from accessing your account, especially if you live with minors.

Closing your account

If you wish to permanently close your account, you can request it by sending an email to [email protected]. Please note that you must withdraw any funds you may have in your account before proceeding with the request to close 'My Account'. You will be able to reactivate your account by contacting our Customer Service team, who will evaluate your case to help you.

Some good advice

  • Play at Divinobet for fun and not as a way to win money.
  •  Control the time you spend on the gaming sites, as well as the money you spend.
  •  Play with the money you have and can afford to lose. Remember that there is no guarantee of winning.
  • Do not gamble to win back what you have lost.
  • Don't let gambling interfere with your family and work life. If you think it is happening, talk to us or seek help from other sources (below is a list of some of them)
      1. https://www.responsiblegambling.org/
      2. https://responsiblegambling.org.za/
  •  Never gamble under the influence of alcohol or strong medication, or to cheer yourself up if you feel depressed or are recovering from a gambling addiction.

If you need help...

You can also contact us through our 24/7 Live Chat (by accessing the icon at the bottom right of the page) or email [email protected]. We will be happy to help you! Remember that we are available 24 hours a day, 7 days a week. All the information you provide will be treated confidentially and we will guide you on the use of all the tools you can use on our platform. Trust us, we are ready to help you.